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Self-Exclusion Advice and Support

If you have made the decision to completely stop all forms of online gambling, there are a number of positive steps you can take to manage your addiction.

Under UK law, all online casinos, bookmakers and lotteries must provide the option of self-exclusion. In most cases, all you have to do is log into your account and enter the 'responsible gambling' section of the operators site and select the set length of time of your exclusion - usually between six months and five years.

Make sure you repeat this process at all web sites where you may be tempted to gamble online. Once you have chosen the self-exclusion option, it is irreversible. There will be no way to access your account(s) until expiry.

You should not self-exclude unless you fully understand that you may have linked accounts immediately closed and/or prevented from signing-up to newly launched operators in future. If you are unsure of this, contact their customer services team over the phone, via e-mail or live chat.

multi operator exclusion

Multi Operator Exclusion (GAMSTOP)

The UK's national online self-exclusion scheme is now live and those who want to restrict online gambling activities can join the scheme - it's completely FREE. You can be excluded for a period of 6 months, 1 year or 5 years.

This is a significant step forward and should finally provide a total stop for those affected by gambling addiction.

Once the minimum duration period has elapsed, the self-exclusion will remain in force until you have returned to GAMSTOP to ask for it to be removed and gone through the relevant process. You may be asked for photographic ID and additional documentation before the removal process is complete.

GAMSTOP is operated by a not for profit organisation called The National Online Self-Exclusion Scheme Limited.

To register for GAMSTOP, please visit: www.gamstop.co.uk

blocking software

Blocking Software

There are various programmes that can limit your access to online gambling web sites. Adding this software to your PC, Mac or mobile device is a great start, but you may find you need additional support.

Betfilter (Windows, Mac and iPhone/iPad)
Gamban (Windows and Mac)
GamBlock (Windows, Android and iPhone/iPad)

Most home broadband and mobile phone providers offer parental controls which can be used for the blocking of gambling web sites. These free services can be enabled by logging into your providers web site or calling customer services.

further help

Further Help

The National Gambling Helpline is available between 8am and midnight, 7 days a week and is a free call from landlines or mobile phones on: 0808 8020 133

You can also visit BeGambleAware for support and advice on problem gambling.

 

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